Privacy policy

Privacy Policy

 

AT EXQUISITE WE ARE COMMITTED TO PROTECTING THE PRIVACY OF EVERYONE WHO INTERACTS WITH US.

Our Privacy Policy is below, please read this information carefully regarding personal information provided by you.

Exquisite Beauty Ltd recognises and values the protection of your personal information provided to us. We are aware of the obligations under the Privacy Act 1998 (Cth) and ensure you that we will fulfil our obligations under this Act.

For further information we can be contacted:

Phone: 078555950

Email: info@exquisitebeauty.co.nz

We recognise that you may have concerns about our collection of your personal information via our website, which is located at www.exquisitebeauty.co.nz (the website) and how we may use the information provided to us.

To ensure you of the safety of your personal information provided to us, we have implemented this Privacy Policy in order to inform you about the collection, storage and use of your personal information. This Policy details under what circumstances we may disclose your personal information provided by you.

During your time with us at our website, www.exquisitebeauty.co.nz we may ask you to provide your personal information, this is such as your name, date of birth, email address and telephone number. However, please note under no circumstances will we ask you to provide any information about you that may disclose your:

  • criminal convictions;
  • health and sexuality;
  • political, religion or philosophical beliefs or affiliations; or
  • racial or ethnic origin

From time to time, we will conduct market research, including surveys and may ask you to provide other information on a periodic basis. The surveys we ask you to complete are anonymous and your choice to complete, however these surveys will provide us with the information needed to allow us to improve the product/s and service/s we provide to you, and the manner in which we provide those product/s and service/s offered to you.

Personal Information Via the Website:

Cookies – Cookies are pieces of information websites send to the browser you are using at the time and store the information in the computers hard-drive. Cookies are helpful because they make using the website easier and faster in which it stores the information about your preferences on the website for future viewings of that website. Therefore cookies allow the website to be tailored for your return visits, as a convenience to you. Put your mind at ease, cookies will not identify you personally, it just identifies your preferences through your actions on the web.

Cookies security settings – If you wish to not allow cookies to be stored to your hard drive, you can alter your security settings through your web browser. Here you can disable the cookies or have the web provide you with a warning when cookies are being used for a particular website. However, please note when you disable your cookies function this impedes your ability to use parts of the website that requires cookies.

It is completely optional to provide us with your personal information, and we will make it clear to you that the information you are about to provide is optional and for which purpose we require the information. I.e. Date of birth and mobile number; we would require this information to send you a birthday card voucher.

Please note, when you provide us with your personal information. Exquisite Beauty Ltd refer this to you consenting to our disclosure, storage and use of the information as outlined in this Privacy Policy. For the purpose of you receiving competitions or additional benefits we may ask you to provide your personal details from time to time, for your benefit. As previously mentioned, providing your information is completely optional, however, if you choose not to provide your information to us you run the risk in winning a competition and not being able to receive the winnings of the competition or other benefits provided by Exquisite Beauty Ltd.

Below is a list of the ways Exquisite Beauty Ltd will use and disclose your personal information:

Your email address and personal information will be used for the following purpose:

  • to process and finalise your orders made via the website;
  • to ensure the proper functioning of the website, and
  • to assist us with our marketing, planning, product development and research

We will not disclose and will not use or permit the use or disclosure of personal information of an individual that could be used to identify them in any circumstances except:

  • to communicate Exquisite Beauty Ltd promotional offers and special events to you;
  • to ensure the proper functioning of the website;
  • where you have provided consent to us for a prescribed purpose; or
  • where the law requires, or authorises us to do so

Your information will not be:

  • disclosed to any third parties;
  • distributed to any third parties;
  • licensed to any third parties;
  • passed on to any third parties;
  • rented to any third parties;
  • shared with any third parties; or
  • sold to any third parties

The above does not include parties who are contracted to Exquisite Beauty Ltd, these parties when handling all personal information abide by and follow this Exquisite Beauty Ltd Privacy Policy. These parties are to keep strict guidance as disclosed in this Privacy Policy and guidelines contained in Privacy Act 1988 (Cth).

Exquisite Beauty Ltd will take all reasonable steps to ensure your personal information you have provided us is true and accurate, up to date and stored in a secure manner and only accessed by authorised personnel.

We endeavour to protect all information provided to us by our customers as best as we possibly can, however we cannot guarantee the security of the information transmitted to us, or the communications you receive from us. There is no guarantee that information transmitted over the internet is 100% secure, please consider this when providing information to any website as the transmission and exchange of information provided by you is at your own risk.

Unsubscribing from our email database:

Please email hello@foxxglow.com to unsubscribe from our email database by typing “UNSUBSCRIBE” in the subject line of the email. 

At any time you may opt out of receiving communications from us. Please email info@exquisitebeauty.co.nz to opt out of all communications from us alternatively you can follow the un-subscribe link on our emails and all other communication you received from Exquisite Beauty Ltd.  

 

 

Accessing, correcting and updating your information:

You have the right to access, correct or update any information that you have provided to us. To access, modify or remove any personal information which has been provided to us from you, please email us at info@exquisitebeauty.co.nz

Spam:

At all times Exquisite Beauty Ltd is committed to observing and complying with its obligations under any relevant Spam legislation regulations in the country from which you access our website, which is located at info@exquisitebeauty.co.nz

We assure you that:

  • we have provided an internal policy to educate Exquisite Beauty Ltd staff and have implemented guidelines and rules in relation to the distribution of electronic messages;
  • at any given time you may unsubscribe from any mailing list you have previously subscribed. If there appears to be any issues in unsubscribing, please send an email to info@exquisitebeauty.co.nz to advise you wish to unsubscribe; and
  • harvesting software for any reason whatsoever will not be used

To assist us to combat Spam, please provide the following assistance:

  • please assume if you have received an unauthorised message from a Exquisite Beauty Ltd email address or appears to be from that it has been sent in error and notify us immediately at info@exquisitebeauty.co.nz
  • if you decide you no longer wish to receive email messages from Exquisite Beauty Ltd or any of our contracted third parties please ensure you unsubscribe from any of the mailing lists; and
  • if there are any changes to your personal details or you wish to cancel your email address with us please notify Exquisite Beauty Ltd to ensure our records are up to date. Exquisite Beauty Ltd reserve the right to modify or amend this Privacy Policy at any given time.

 

     

    Cookies

    A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

    We use the following cookies to optimize your experience on our Site and to provide our services.

    [Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

    Cookies Necessary for the Functioning of the Store

    Name Function Duration
    _ab Used in connection with access to admin. 2y
    _secure_session_id Used in connection with navigation through a storefront. 24h
    _shopify_country Used in connection with checkout. session
    _shopify_m Used for managing customer privacy settings. 1y
    _shopify_tm Used for managing customer privacy settings. 30min
    _shopify_tw Used for managing customer privacy settings. 2w
    _storefront_u Used to facilitate updating customer account information. 1min
    _tracking_consent Tracking preferences. 1y
    c Used in connection with checkout. 1y
    cart Used in connection with shopping cart. 2w
    cart_currency Used in connection with shopping cart. 2w
    cart_sig Used in connection with checkout. 2w
    cart_ts Used in connection with checkout. 2w
    cart_ver Used in connection with shopping cart. 2w
    checkout Used in connection with checkout. 4w
    checkout_token Used in connection with checkout. 1y
    dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
    hide_shopify_pay_for_checkout Used in connection with checkout. session
    keep_alive Used in connection with buyer localization. 2w
    master_device_id Used in connection with merchant login. 2y
    previous_step Used in connection with checkout. 1y
    remember_me Used in connection with checkout. 1y
    secure_customer_sig Used in connection with customer login. 20y
    shopify_pay Used in connection with checkout. 1y
    shopify_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1y depending on value
    storefront_digest Used in connection with customer login. 2y
    tracked_start_checkout Used in connection with checkout. 1y
    checkout_one_experiment Used in connection with checkout. session

    Reporting and Analytics

    Name Function Duration
    _landing_page Track landing pages. 2w
    _orig_referrer Track landing pages. 2w
    _s Shopify analytics. 30min
    _shopify_d Shopify analytics. session
    _shopify_s Shopify analytics. 30min
    _shopify_sa_p Shopify analytics relating to marketing & referrals. 30min
    _shopify_sa_t Shopify analytics relating to marketing & referrals. 30min
    _shopify_y Shopify analytics. 1y
    _y Shopify analytics. 1y
    _shopify_evids Shopify analytics. session
    _shopify_ga Shopify and Google Analytics. session

    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

    Do Not Track

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

    Changes

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Complaints

    As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. 

    Last updated: 19.06.2022